B

  • Balanced Scorecard A New Method to Organizational Ranking: Integrating BSC and DEA [Volume 1, Issue 3, 2012, Pages 39-47]

  • Bi-objective Optimization Duplicate Genetic Algorithm for Scheduling a Bi-Objective Flexible Job Shop Problem [Volume 1, Issue 2, 2012, Pages 10-26]

C

  • Citizen Relationship Management Simulation in Citizen Relationship Management [Volume 1, Issue 3, 2012, Pages 48-59]

  • CRM activities Customer Involvement in Innovation Process Based on Open Innovation Concepts [Volume 1, Issue 2, 2012, Pages 1-9]

  • Customer Participation Study the Impact of Customer's Profile and Participation on the Performance of Customer Relationship Management in Service Organizations [Volume 1, Issue 1, 2012, Pages 29-41]

  • Customer Profile Study the Impact of Customer's Profile and Participation on the Performance of Customer Relationship Management in Service Organizations [Volume 1, Issue 1, 2012, Pages 29-41]

  • Customer Relationship Management Study the Impact of Customer's Profile and Participation on the Performance of Customer Relationship Management in Service Organizations [Volume 1, Issue 1, 2012, Pages 29-41]

D

  • Data Envelopment Analysis A New Method for Ranking Efficient DMUs Based on TOPSIS and Virtual DMUs [Volume 1, Issue 1, 2012, Pages 1-9]

  • Data Envelopment Analysis Efficiency Evaluation and Ranking of the Research Center at the Ministry of Energy: A Data Envelopment Analysis Approach [Volume 1, Issue 1, 2012, Pages 10-18]

  • Data Envelopment Analysis Performance Evaluation Function for Benchmarking Process Using Context-Dependent Data Envelopment Analysis [Volume 1, Issue 1, 2012, Pages 19-28]

  • Data Envelopment Analysis (DEA) A New Bargaining Game Model for Measuring Performance of Two-Stage Network Structures [Volume 1, Issue 2, 2012, Pages 27-39]

  • DEA Performance Evaluation Function for Benchmarking Process Using Context-Dependent Data Envelopment Analysis [Volume 1, Issue 1, 2012, Pages 19-28]

  • DEA A New Method to Organizational Ranking: Integrating BSC and DEA [Volume 1, Issue 3, 2012, Pages 39-47]

  • Decision making unit (DMU) A New Method for Ranking Efficient DMUs Based on TOPSIS and Virtual DMUs [Volume 1, Issue 1, 2012, Pages 1-9]

  • Discrete electromagnetism-like algorithm A Novel Discrete Electromagnetism-Like for Fuzzy Open Shop Scheduling Problem with Parallel Machines to Minimize Makespan [Volume 1, Issue 3, 2012, Pages 1-25]

  • DMU Performance Evaluation Function for Benchmarking Process Using Context-Dependent Data Envelopment Analysis [Volume 1, Issue 1, 2012, Pages 19-28]

  • Duplicate genetic algorithm Duplicate Genetic Algorithm for Scheduling a Bi-Objective Flexible Job Shop Problem [Volume 1, Issue 2, 2012, Pages 10-26]

E

  • Efficiency Efficiency Evaluation and Ranking of the Research Center at the Ministry of Energy: A Data Envelopment Analysis Approach [Volume 1, Issue 1, 2012, Pages 10-18]

  • Emergency Optimization of Emergency Management System in a Construction Organization in India [Volume 1, Issue 3, 2012, Pages 26-38]

F

G

  • Genetic algorithm Designing a Genetic Algorithm to Optimize Fulfilled Orders in Order Picking Planning Problem with Probabilistic Demand [Volume 1, Issue 2, 2012, Pages 40-57]

M

N

  • Nash bargaining game model A New Bargaining Game Model for Measuring Performance of Two-Stage Network Structures [Volume 1, Issue 2, 2012, Pages 27-39]

O

  • Open Innovation Customer Involvement in Innovation Process Based on Open Innovation Concepts [Volume 1, Issue 2, 2012, Pages 1-9]

  • Order picking problem Designing a Genetic Algorithm to Optimize Fulfilled Orders in Order Picking Planning Problem with Probabilistic Demand [Volume 1, Issue 2, 2012, Pages 40-57]

P

  • Performance Evaluation Efficiency Evaluation and Ranking of the Research Center at the Ministry of Energy: A Data Envelopment Analysis Approach [Volume 1, Issue 1, 2012, Pages 10-18]

  • Project portfolio selection A Novel Approach for Solving Fuzzy Multi-Objective Zero-One Linear Programming Problems [Volume 1, Issue 1, 2012, Pages 42-63]

R

  • Ranking method A New Method to Organizational Ranking: Integrating BSC and DEA [Volume 1, Issue 3, 2012, Pages 39-47]

  • Ranking models A New Method for Ranking Efficient DMUs Based on TOPSIS and Virtual DMUs [Volume 1, Issue 1, 2012, Pages 1-9]

  • Relationship-oriented marketing How Implementation of E-CRM May Enhance an Organization’s Internal and External Success [Volume 1, Issue 2, 2012, Pages 58-71]

S

  • Simulation Simulation in Citizen Relationship Management [Volume 1, Issue 3, 2012, Pages 48-59]

  • Supply chain Designing a Genetic Algorithm to Optimize Fulfilled Orders in Order Picking Planning Problem with Probabilistic Demand [Volume 1, Issue 2, 2012, Pages 40-57]

T

  • TOPSIS A New Method for Ranking Efficient DMUs Based on TOPSIS and Virtual DMUs [Volume 1, Issue 1, 2012, Pages 1-9]